Dealing with Comcast

It would seem to me changing an account from one address to another would a simple process! Or they seem to lead you to believe it is!

I have been with Comcast all week trying to get my new address working. First the technician that showed up had no concept of what he was doing and left without leaving me satisfied:

I ordered wireless, I go no wireless
I ordered HDMI boxes I got non HDMI boxes
I ordered it installed in a specific location, he installed the router where it was convenient for him
I asked to take the equipment, he said he could not

The first technician was more interested in talking to whomever he was on the phone with in another language, than he was in taking care of my service issues.

Now I have a technician here trying to resolve the issue and we have half the services working sand half not working! Sometimes a company gets too big to adequately service it's customers! I find this has happened to Comcast! Either that or they just don;t have the infrastructure to manage who they have as customers! Or maybe, just maybe they don't give a shit about their customers.